For immediate assistance with your desktop computer, audio/visual equipment, telephone, or TV/VCR, please call x8476 (RAHS) or your Building DITA / Media Center and a staff member will assist you. The subject areas below will link you to specific areas of help.
Computers - "How-to" Manuals
Video
Audio/Visual
Telephony
Computers
The "how-to" manuals below can help!
Answers to your Questions about:
Skills, Resources, Hardware, and Software.
Everything you wanted to know (and even a few things you didn't) about
Computer/Software District 623 Policies and Procedures.
Cross-Platform Help
CLASSxp | Making the Grade | SchoolCenter
| Web Based E-Mail | Web Guidelines
Macintosh Help
PC Help
Interactive Whiteboard Link to Smart Technologies Help
CLASSxp and SASIxp (PDFs)
- Overview of CLASSxp and SASIxp
- Logging on to CLASSxp
- Changing Your Password
- How to take Attendance using CLASSxp
- Student Information
- Seating Charts
- Grading with CLASSxp
- Exporting Student Information
- Miscellaneous
Making the Grade (MTG)
- Exporting Names from CLASSxp for MTG
- Importing Names into MTG
- MTG Basics on Setting Up a Class
- Editing Classes in MTG
- Exporting Grades from MTG for SchoolCenter
- Importing Grades into SchoolCenter
SchoolCenter (SC)
- Basics
- Student Log Ons
- Creating a Making the Grade File for Use in SC
- Uploading Grades in SchoolCenter
- Miscellaneous
Web Based E-Mail
- Basics
- Logging In
- Changing Your Password
- Deleting Items in the Deleted Items Folder
- Calendar Tips
- Out of Office Assistant
- Printing Messages Without the Extras
Web Guidelines
Macintosh Help
Entourage (E-Mail Program for the Mac)
Miscellaneous
- What is a Dashboard? Why Does It Have Widgets? What Can I Do With It?
- What is a File Extension and Why Do I need It?
- Converting one kind of File to other kinds of Files - How Do I do it?
- What is a PDF and How Can I Get One?
- Keyboard Shortcuts
- Word Processing Help
- Troubleshooting Before I Yell for Help!
- Where Can I Find Technology Training?
- Teacher FAQ - Good Things to Know
Windows PC Help
MS Outlook E-Mail
- Basics
- Setting E-Mail Options (Preferences)
- Manual - More than the Basics
- Contacts
- Setting Up Calendar Options (Preferences)
- Creating Groups for Group Meeting Scheduling
- Confirming Room Schedules (RAHS)
- Confirming Resources for Meetings (RAHS)
- SPAM Management
Outlook E-Mail - Using Internet Explorer and Web Access
Printing
Video
Cable
For a complete lineup of the stations available to classroom teachers, please contact the HelpDesk x8476 (RAHS) or your Building DITA / Media Center.
More video information below for RAHS Staff Members:
If you are having trouble receiving channels 68 and 70 (the RAHS in-house broadcast channels), please make sure that you have your TV set to VCR/AUX , and use your VCR to tune into the channel. DO NOT attempt to pick up the stations with your TV set to CABLE-- this will give a distorted picture and poor audio.
RAHS Equipment Training
For more information on any video equipment, or to learn more about how to use these resources in your classroom, contact Sean Thao.
Didn't find what you were looking for?
Try the Video Resources page!
Audio/Visual
Equipment Repair
The Technology Services department is responsible for the maintenance and repair of all audio-visual equipment. However, some projectors are considered vintage equipment, and WILL NOT be repaired due to the prohibitive cost of repair. Report any malfunctioning equipment to the HelpDesk x8476 (RAHS) or contact your Building DITA / Media Center immediately.
Equipment Training
For more information on any audio/visual equipment, or to learn more about how to use these resources in your classroom, contact Sean Thao.
Didn't find what you were looking for?
Try the Audio/Visual Resources page!
Telephony
Voicemail
Each building handles voicemail a little differently depending on their system and needs. Information on the RAHS voicemail system is below. For information about telephones and voicemail in the other buildings please contact your Building DITA / Media Center.
RAHS Voicemail
Every staff member is assigned a voice mail box. This four-digit number usually corresponds to the room number that the person has been assigned-- B102 would have an extension of 2102, for example. Staff that "float" between rooms, as well as office staff, are assigned a different mailbox number.
To access your voicemail from outside the building, use the following procedure:
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Dial 651-604-1439
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When the voicemail system answers, press "#"
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Enter your voicemail extension
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Then enter your password
For more information on changing your password, spoken name, or message, click here for a helpsheet in PDF form.